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Skills training

The MR Partnership has many years experience of working with clients to design, develop and deliver skills development programmes. Our success in this area means that we have built long-term business relationships with a number of those clients.

Our portfolio of skills development programmes includes:

  • Assertiveness Skills
  • Business Writing
  • Coaching for Improved Performance
  • Communication Skills
  • Dealing with Difficult Staff
  • Developing Effective Teams
  • Effective Interpersonal Skills
  • Effective Meetings
  • Effective Telephone Communication
  • Excellent Customer Care
  • Facilitation Skills
  • Influencing Skills
  • Interviewing Skills
  • Introduction to Leadership
  • Managing for Results
  • Managing Absence
  • Managing Discipline and Grievance
  • Managing the Performance Review Meeting
  • Managing People Through Change
  • Managing Workplace Conflict
  • Maximising Sales
  • Negotiation Skills
  • Objective Setting
  • Presentation Skills
  • Recruitment and Fair Selection
  • Time Management
  • Train the Trainer

Our skills development programmes can be tailored to the specific needs of a client and all come with appropriate notes and workbooks in either electronic or hard copy format.

Our consultants have a wide range of experience and expertise that allows them to deliver our skills development activities in a credible and effective way. They all take time to understand the needs of the individual course participants and bring with them the ability not just to deliver the theory but to coach people through the practical challenges of implementation in the workplace.

We have experience in the following sectors:

  • Public Sector - with a number of UK Local Authorities, educational bodies, the Civil Service in Northern Ireland and the Home Civil Service in the UK.
  • Social Enterprise Sector – with a wide range of social enterprise organisations .
  • Housing Sector – with many housing associations in the UK.
  • Private Sector – we have experience with a range of private sector companies with interests in diverse areas such as financial services, pharmaceuticals, broadcasting, retailing, utilities, business services and transport. We have worked internationally, in Europe, Africa and the USA.

We recognise that in order to minimise costs some clients want to use pre-designed training courses, with minor amendments to reflect the specific needs of the organisation. Where this is the case we already have an extensive portfolio of ready-to-run skills development programmes.

However, we also recognise that sometimes an 'off-the-peg' solution simply does not fit. Where this is the case our experienced consultants are able, in partnership with the client, to build a customised solution that supports the very specific business needs of that particular client.

To discuss your specific needs, and to see outlines of our skills development courses, contact one of our consultants today.

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